πŸ“ 1849 West Water St, Bldg #5, Elmira NY 14905 πŸ“ž 607-270-2777  Β·  Thu/Sat/Sun 12–10PM
Terms of Service

Terms & Conditions

Effective January 1, 2026

1. Products and Services

MediHarbor LLC provides durable medical equipment (DME) and medical supplies. Our products are intended for use under the guidance of licensed healthcare professionals. Certain products require a valid prescription (Rx) from a qualified provider.

2. Prescription Requirements

Products marked as Rx-only require a valid prescription from a licensed healthcare provider. MediHarbor reserves the right to verify prescriptions with the prescribing provider. We may refuse service if we cannot verify a prescription or if we suspect fraudulent activity.

3. Insurance and Billing

While we are currently pending Medicare enrollment, most transactions are cash pay. Patients are responsible for verifying insurance coverage for any products purchased. We provide itemized receipts that patients may submit to their insurers for potential reimbursement.

4. Returns and Refunds

Unopened products may be returned within 30 days for a full refund. Opened products may be returned within 14 days for store credit only. Custom or patient-specific products (orthotics, etc.) are non-returnable. To initiate a return, please call 607-270-2777 to obtain a Return Authorization (RA) number.

5. Limitation of Liability

MediHarbor shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from the use of our products. Our maximum liability for any claim related to product performance shall be limited to the purchase price of the product.

6. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of New York, specifically Chemung County where our business is registered and operates.

7. Privacy and HIPAA

MediHarbor complies with all applicable HIPAA regulations regarding protected health information (PHI). We maintain appropriate administrative, physical, and technical safeguards to protect the confidentiality, integrity, and availability of PHI.

8. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of MediHarbor LLC and is protected by copyright and other intellectual property laws. Unauthorized use is prohibited.

9. Changes to Terms

MediHarbor reserves the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified terms.

10. Contact Information

MediHarbor LLC
NPI: 1659250082
1849 West Water St Bldg #5
Elmira NY 14905
Phone: 607-270-2777
Email: info@mediharbor.net
Hours: Thu/Sat/Sun 12-10PM

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